About Us

Melanie with Wilbur & Poppy
 


 

Angel Ashes is family owned and operated here in Adelaide. We, the owners (Mel & Jay), are personally available 7 days a week to take care of your pet's final resting with dignified, loving and trusted services.

 

Should we be with clients or unavailable, we have a 24 hour receptionist to assist you on 1300 914 919. We also have an online arrangement system for bookings and payments as we understand it can be hard to make a call at such a difficult time. We accept all major credit cards including Amex and offer interest free finace via zipPay all with no surcharge.

 

All proceeds stay here in Adelaide, and help raise our children - both human and animal. Each month, we choose to support the local not-for-profit organisation SA Dog Rescue.
 

 

 

 

"I feel humbled and honoured to be able to do this everyday, to help people get through one of the toughest times they’ll face as pet owners. It’s what makes an otherwise sad job one of joy for me.”

Melanie Salter
Owner 

 

 


#NoSurcharge 

Client Testimonials
Just wanted to say a huge thanks to Mel for all of the time, effort & comfort she has given to my family, especially me on the loss of our beautiful bunny Twitch. Mel went beyond the call of duty for me & I really appreciated it. Not only was Twitch brought home safely in her Rainbow Bridge urn, we also received lots of little extras that gave us some comfort.
- Susan Cameron-Hughes‎
We were extremely grateful and appreciative on how professional and caring in a time of heartbreak how Angel Ashes handled the situation we found ourselves in. I couldn't recommend them any higher and will certainly use them again should the need arise.
Thank you so much for everything.
- Jones family
Mel and Jason were so lovely and compassionate and really helped us to cope with the loss of Bella, our 14 year old Burmese. We knew that she was in loving hands and treated with dignity. It is nice to have her ashes and a little piece of fur to remember her.
I highly recommend Angel Ashes.
- Sabine
Thank you for your wonderful service and compassion in this sad time for our family.
Lucky is now home , where she will live in our hearts forever!
- Trevor
What a wonderful experience dealing with you. At such a sad time in our lives, you made things just a little better for us, and we thank you from the bottom of our hearts. From the first day we met you Mel, your kindness and compassion showed through. The hug you gave my daughter and I was such a small gesture, but it meant the world to us. You kept us informed when there was a delay in getting Patches back home to us - greatly appreciated Mel! And when he was returned, we were overwhelmed by your thoughfulness.
- Vikki Geldart‎
Why Trust Angel Ashes?

We only provide individual pet cremations


As someone who had a negative experience, herself, Melanie started up Angel Ashes in 2008 to ensure that no other pet owner ever had to feel that sense of doubt.

  • Every pet is cremated individually, labelled and computer tracked throughout every stage of the pet cremation process.
  • We ensure that the ashes returned to you is your pet, and your pet only.
  • We provide a signed certificate of individual cremation.

 

Our Process

  • We endeavour to pick up your pet the same day as your booking, however please allow around 24 hours.
  • Every pet is cremated individually, once your pet is collected it will go into a queue.
  • The speed it takes to get them home depends on the amount of pets already scheduled.
  • Your pet's ashes delivered personally to your home in around 7 business days from collection.
     

Available 7 days

  • Call Melanie personally for information and bookings from 9 - 6 pm.
  • Outside of these times or if we are with a client, your call will be answered by our 24/7 receptionist and will call you back as soon as possible.

All Inclusive Pricing

  • All inclusive flat rate fee based on weight and ranges from $249 to $499.
  • No hidden pick up or transfer fees.
  • Personal transfer of your pet from your home or vet.
  • Personal return of your pet's ashes to your home.
  • Satin bag for the ashes.
  • Signed certificate of individual cremation.
  • Memorials including: lock of your pet’s hair, comfort teddy bear and a 'Restore' essential oil soy candle.

 

No payment surcharges*


We understand our service is not something you would normally budget for and may need to pay with credit, that's fine and with no surcharge. We accept:

  • 'No Interest Ever' payment plans via zipPay (*subject to approval by zipPay).
  • Visa, Mastercard, American Express and Diners Cards
  • Cash


After hours fee of $99 applies for pre-booked pick ups between 5-8pm.

Service Area

Within metropolitan Adelaide, Melanie will personally collect your pet from your home or vet and when ready she will return your pet's ashes to your chosen location.

We also offer a next business day pick up service via courier to all Mount Gambier vet clinics included in our regular fee. For all Mount Gambier clients we recommend you call Blue Lake Vets on 8723 9111.

 

Obituaries
Jack (McDonald)

Jack (McDonald)

Jay 26/06/2017 0
  Jack18/10/2000 - 21-02-2017 The most loyal and devoted dog we could have ever wanted. Forever in o...
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Angel (Bubba)

Angel (Bubba)

Jay 19/06/2017 0
Angel (Bubba)20/02/2000 - 06/06-/017 Not a day passes where I don't miss you my dear Angel.You were ...
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You helpfulness has been exemplary.

You helpfulness has been exemplary.

Jay 11/05/2017 0
 Mel and Jay, words cannot adequately describe the gratitude we feel for the kindness you afforded u...
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Sophie

Sophie

Jay 11/05/2017 0
Sophie 01/12/2008 - 24/04/2017 Sophie darling, your will to live was so strong that you survived bra...
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Jordie

Jordie

Jay 11/05/2017 0
Jordie 09/10/2002 - 08/04/2017 I adopted my little guy 8 years ago on the 6th of March. He was aband...
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Sketch

Sketch

Jay 11/05/2017 0
 I am grateful to Angels Ashes for the care and consideration shown towards myself and my companion ...
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Chester

Chester

Jay 02/04/2017 0
Not a day goes by when I don't think of you and miss you. You are the best friend I have ever had. I...
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Katie Kretzmer

Katie Kretzmer

Jay 02/04/2017 0
Katie Kretzmer passed away peacefully while being held by her daddy Craig Kretzmer and her mommy Fly...
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Highly recommended

Highly recommended

Jay 10/02/2017 0
 Thank you Mel and Jay for looking after Maddie after she passed away.It was a very hard time and kn...
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Miskha (Missy) 01/01/2009 - 22/01/2017

Miskha (Missy) 01/01/2009 - 22/01/2017

Jay 26/01/2017 0
Missy Moo Moo, my wonderful amazing baby. You knew me so well, we share so many nose nuzzles, cuddle...
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Lucky

Lucky

Jay 02/11/2016 0
 Thank you for your wonderful service and compassion in this sad time for our family.Lucky is now ho...
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Made a sad time easier to cope with

Made a sad time easier to cope with

Jay 12/10/2016 0
Mel and Jason were so lovely and compassionate and really helped us to cope with the loss of Bella, ...
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Coco 'Chanel'

Coco 'Chanel'

Jay 01/01/2016 0
Coco 'Chanel' | October 2015  The very best companion a person could ever have. Forever in our heart...
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What a wonderful experience ...

What a wonderful experience ...

Jay 04/12/2015 0
Dear Mel and Jay, What a wonderful experience dealing with you. At such a sad time in our lives, you...
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Beyond the call of duty ...

Beyond the call of duty ...

Jay 03/12/2015 0
Just wanted to say a huge thanks to Mel for all of the time, effort & comfort she has given to my fa...
Read More
Holly Jones | 25-10-2015

Holly Jones | 25-10-2015

Jay 09/11/2015 0
We were extremely grateful and appreciative on how professional and caring in a time of heartbreak h...
Read More
Uno | 06-08-2015

Uno | 06-08-2015

Jay 08/08/2015 0
                               Uno | 01-12-2004 - 06-08-2015Uno you were so loyal and gentle your be...
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Crystal | 30-12-2015

Crystal | 30-12-2015

Jay 05/08/2015 0
           Crystal | 17-05-2004 - 30-12-2015 My little angel, I miss you and you were a special litt...
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Daphne | 06-01-2015

Daphne | 06-01-2015

Jay 12/06/2015 0
Daphne | 06-01-2015 Our precious Daphne Doodle Dots went to heaven on Monday June 1 and broke our he...
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Angel Ashes can be of comfort to any in need

Angel Ashes can be of comfort to any in need

Jay 13/05/2015 0
 On October 23rd 2008 I lost both my beautiful dogs. Gypsy had been going downhill for about a year,...
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