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We (Mel & Jay) are for the first time taking a 3 week holiday from the 27th of September to the 19th of October and therefore will not be available to provide our usual in-home service during these dates.
Vet pick-up bookings are still available and we will be providing a FREE wooden, ceramic or brass urn (valued at $89) with every cremation booked between the 27th of September to the 19th of October as a thank you for your understanding and for patiently waiting. Pick-ups will commence on the 20th October, return of Ashes will commence approximately the 25th of October.
What you need to do:
We will contact you once we have picked up your pet from the clinic (after 20th October) and again to make a time to return the ashes.
During our time away we will be out of phone range, however our 24/7 reception will take calls on 1300 914 919 with any questions that you may have. We will have limited access to internet and will be checking emails whenever we can. Our email address is firstname.lastname@example.org.
Thank you for your patience and understanding during this time.
Mel & Jay
Angel Ashes is family owned and operated here in Adelaide. We, the owners (Mel & Jay), are personally available 7 days a week to take care of your pet's final resting with dignified, loving and trusted services.
Should we be with clients or unavailable, we have a 24 hour receptionist to assist you on 1300 914 919. We also have an online arrangement system for bookings and payments as we understand it can be hard to make a call at such a difficult time. We accept all major credit cards including Amex and offer interest free finace via zipPay all with no surcharge.
All proceeds stay here in Adelaide, and help raise our children - both human and animal. Each month, we choose to support the local not-for-profit organisation SA Dog Rescue.
Within metropolitan Adelaide, Melanie will personally collect your pet from your home or vet and when ready she will return your pet's ashes to your chosen location.
We also offer a next business day pick up service via courier to all Mount Gambier vet clinics included in our regular fee.
As someone who had a negative experience, herself, Melanie started up Angel Ashes in 2008 to ensure that no other pet owner ever had to feel that sense of doubt.
We understand our service is not something you would normally budget for and may need to pay with credit, that's fine and with no surcharge. We accept:
* After hours fee of $99 applies for pre-booked pick ups between 5-8pm.